CHC24015 Certificate II in Active Volunteering

Overview

The CHC24015 Certificate II in Active Volunteering is designed for those new to volunteering, providing essential skills for significant personal growth, active community involvement, and gain practical, real-world experience that significantly enhances their resume and boosts their confidence as they prepare to enter the workforce.

Key Program Highlights:

20 Hours of Volunteering: Students must complete a minimum of 20 hours in a structured volunteer program, providing real-world experience in community engagement and service. This hands-on experience helps students apply their learning in practical settings while contributing to meaningful causes.
Background Checks: Depending on the volunteer organisation, students may need to complete background checks, such as obtaining a Blue Card.

Why Partner with the Australian College of Volunteering?

Teacher-Led Training: Qualified teachers or TAE qualified trainer guide students through the course, delivering both the theoretical and practical components. This flexible model ensures deep student engagement and allows schools to tailor the program to their unique learning needs.

Volunteering empowers school students to become more capable, confident, and compassionate individuals who are well-prepared for both their personal journey and their future contributions to society.

Contact us today to begin the conversation.

Details

Completing the CHC24015 Certificate II in Active Volunteering gives students valuable foundational skills that are recognised in both volunteer settings and the wider workforce.

Understanding the volunteer role
Workplace, health and safety basics
Effective communication
Diversity awareness
Essential workplace practices

This course blends hands on learning with real-world experience, helping students build confidence and make meaningful contributions in any setting.

Teacher Led Training

Students engage in self-paced learning via the Australian College of Volunteering’s online platform, fully supported by a classroom teacher.

There are no entry requirements for this course however some organisations may be required to undergo relevant background checks. Where volunteering works is undertaken with organisations external to the school, students may be required to undertake background checks (e.g., Blue Card).

Internet connectivity and access to a device for online submission.

The typical completion time for this course is 6-12 months.

To complete this qualification, you must demonstrate competency in a total of 7 units.

Four (4) core units and three (3) electives.
Choose the Business Services Stream OR Human Services Stream

Business Services Stream

CHCDIV001 Work with diverse people								Core
CHCVOL001 Be an effective volunteer								Core
HLTWHS001 Participate in workplace health and safety								Core
BSBCMM201 Communicate in the workplace								Core
BSBTEC201 Use business software applications								Elective
BSBTEC202 Use digital technologies to communicate in a work environment								Elective
BSBPEF202 Plan and apply time management								Elective

Human Services Stream

CHCDIV001 Work with diverse people								Core
CHCVOL001 Be an effective volunteer								Core
HLTWHS001 Participate in workplace health and safety								Core
BSBCMM201 Communicate in the workplace								Core
HLTFSE001 Follow basic food safety practices								Elective
PUACOM014 Contribute to community safety								Elective
BSBPEF202 Plan and apply time management								Elective

Credit transfer (CT) is available where students have attained other nationally recognised training such as HLTAID011 Provide first aid.

During your studies, you will need to have access to the following:

Computer with compatible operating system (Windows or Mac)
Printer
Current web browser (Chrome, Safari, or Firefox)
Email address and stable internet connection access
Microsoft Office – including Word, Excel, and PowerPoint.
Adobe Reader

Assessment is a combination of:

Written Assessment: written responses to questions or scenarios which may include short answer paragraph responses or multiple choice.
Case Studies: allows opportunity for students to display process and problem-solving skills in a set of integrated tasks.
Practical Activities: tasks which require demonstration of skills, this may occur in the workplace or classroom, either real-life or simulated scenarios.
Project Work: requires the development of a document(s) towards a specific task.
Volunteer Placement: Students will undertake volunteer placement within their school or at an external organisation approved by Volunteering Queensland and the external organisation prior to any volunteer work being undertaken. Any hours logged without prior approval from Volunteering Queensland will not be recognised.

The CHC24015 Certificate II in Active Volunteering is an entry-level qualification, that provides foundational skills and knowledge for individuals interested in contributing to their community through volunteering.

While it is not a direct pathway, students completing this certificate are well-prepared for a variety of impactful volunteering roles such as: