CHC34015 Certificate III in Active Volunteering

Overview

The CHC34015 Certificate III in Active Volunteering is ideal for individuals who want to take on more responsibility in volunteer roles and are considering careers in the community services, health, education, or not-for-profit sectors. It equips learners with the practical, ethical, and interpersonal skills needed to succeed in support-based and service-driven environments.

Key Program Highlights:

20 Hours of Volunteering: Students must complete a minimum of 20 hours in a structured volunteer program, providing real-world experience in community engagement and service. This hands-on experience helps students apply their learning in practical settings while contributing to meaningful causes.
Background Checks: Depending on the volunteer organisation, students may need to complete background checks, such as obtaining a Blue Card.

Why Partner with the Australian College of Volunteering?

Qualified Trainer Model: If you are choosing to deliver the CHC34015 Certificate III in Active Volunteering, the Trainer must be TAE qualified and hold the Active Volunteering qualification which can be achieved through RPL.

Volunteering empowers school students to become more capable, confident, and compassionate individuals who are well-prepared for both their personal journey and their future contributions to society.

Contact us today to begin the conversation.

Details

Completing the CHC34015 Certificate III in Active Volunteering gives students valuable foundational skills that are recognised in both volunteer settings and the wider workforce.

Communication in workplace and community settings
Working with diverse people
Teamwork and collaboration
Ethical and legal responsibilities in volunteering
Taking initiative and leading volunteer projects
Workplace health and safety
Building community capacity and inclusion

This course blends hands on learning with real-world experience, helping students build confidence and make meaningful contributions in any setting.

Check each course option below as not all delivery options apply.

Qualified Trainer Model

TAE qualified trainer guide students through the course, delivering both the theoretical and practical components. This flexible model ensures deep student engagement and allows schools to tailor the program to their unique learning needs.

If you are choosing to deliver the CHC34015 Certificate III in Active Volunteering, the trainer must be TAE qualified and hold the Active Volunteering qualification which can be achieved through RPL.

There are no entry requirements for this course however some organisations may be required to undergo relevant background checks. Where volunteering works is undertaken with organisations external to the school, students may be required to undertake background checks (e.g., Blue Card).

Internet connectivity and access to a device for online submission.

The typical completion time for this course is 18months – 24 months.

To complete this qualification, you must demonstrate competency in a total of 10 units.

Six (6) core units and four (4) electives.
Choose the Business Services Stream OR Human Services Stream

Business Services Stream

CHCDIV001 Work with diverse people								Core
CHCVOL001 Be an effective volunteer								Core
HLTWHS001 Participate in workplace health and safety								Core
CHCCOM002 Use communication to build relationships								Core
CHCLEG001 Work legally and ethically								Core
BSBWOR301 Organise personal work priorities and development								Core
BSBTEC301 Design and produce business documents								Elective
BSBTEC303 Create electronic presentations								Elective
BSBWRT311 Write simple documents								Elective
BSBPEF202 Plan and apply time management								Elective

Human Services Stream

CHCDIV001 Work with diverse people								Core
CHCVOL001 Be an effective volunteer								Core
HLTWHS001 Participate in workplace health and safety								Core
CHCCOM002 Use communication to build relationships								Core
CHCLEG001 Work legally and ethically								Core
BSBWOR301 Organise personal work priorities and development								Core
HLTFSE001 Follow basic food safety practices								Elective
CHCGRP001 Support group activities								Elective
PUACOM014 Contribute to community safety								Elective
BSBPEF202 Plan and apply time management								Elective

Credit transfer (CT) is available where students have attained other nationally recognised training such as HLTAID011 Provide first aid.

During your studies, you will need to have access to the following:

Computer with compatible operating system (Windows or Mac)
Printer
Current web browser (Chrome, Safari, or Firefox)
Email address and stable internet connection access
Microsoft Office – including Word, Excel, and PowerPoint.
Adobe Reader

Assessment is a combination of:

Written Assessment: written responses to questions or scenarios which may include short answer paragraph responses or multiple choice.
Case Studies: allows opportunity for students to display process and problem-solving skills in a set of integrated tasks.
Practical Activities: tasks which require demonstration of skills, this may occur in the workplace or classroom, either real-life or simulated scenarios.
Project Work: requires the development of a document(s) towards a specific task.
Volunteer Placement: Students will undertake volunteer placement within their school or at an external organisation approved by Volunteering Queensland and the external organisation prior to any volunteer work being undertaken. Any hours logged without prior approval from Volunteering Queensland will not be recognised.

The CHC34015 Certificate III in Active Volunteering is an entry-level qualification, that provides foundational skills and knowledge for individuals interested in contributing to their community through volunteering.

This qualification can lead to a variety of entry-level roles, often starting in volunteer or part-time positions but with potential to move into paid work, such as: