CHC44015 Certificate IV in Coordination of Volunteer Programs

You will gain the knowledge and skills needed to effectively lead and support volunteers in a wide range of settings.

You’ll learn how to:

• Recruit, induct, and retain volunteers
• Plan, coordinate, and evaluate volunteer programs
• Support and supervise volunteer teams
• Manage risk and ensure safe work practices
• Promote diversity and inclusion in volunteering
• Apply the National Standards for Volunteer Involvement
• Communicate effectively and resolve conflict
• Monitor performance and provide constructive feedback

This course equips you to take on a leadership role in volunteer-involving organisations, with a strong focus on practical skills, ethical leadership, and real-world application.

1. OnlineThis course is presented through a online format. Students undertake self-paced learning and practical application within the workplace or simulated activities.
   Resources and assessments are completed online. Theory assessment includes short answers, essays, project work, self-marking questions and workplace practical evidence.
2. Recognised Prior Learning (RPL)Recognised Prior Learning is the process that is used to recognise the skills and knowledge you have acquired through personal and work experience – the “University of Life”. The evidence you provide is matched to a complete qualification where possible or alternatively, to part of a qualification.A successful RPL application means that you could receive certification without further study or may be able to fast track through a qualification. 

   Please contact Volunteering Queensland to organise and individual assessment of our current knowledge and skills.

3. Credit Transfer (CT)Students can obtain Credit Transfers for units from this qualification that have been successfully obtained from other Registered training Organisations. Please check your USI transcripts and notify Volunteering Queensland if you have obtained any units that may be relevant to this course.

Entry requirements to ensure learners are well-prepared for the course content and practical application.

• Experience in a volunteering or community services role (either paid or unpaid)
• A sound understanding of volunteer-involving organisations and their operations
• Access to a suitable workplace or volunteer program for completing practical assessment tasks (e.g. coordinating or supporting volunteers)

The typical completion time of the course is 12 months.

The course is structured to fit in with your working environment, so assessment activities will be drawn from on-the-job activities and experiences.

To complete this qualification, you must demonstrate competency in a total of 11 units.

• Seven (7) core units and four (4) electives.

During your studies, you will need to have access to the following:

• Computer with compatible operating system (Windows or Mac)
• Printer
• Current web browser (Chrome, Safari, or Firefox)
• Email address and stable internet connection access
• Microsoft Office – including Word, Excel, and PowerPoint.
• Adobe Reader

Assessment is a combination of:

• Written Assessment: written responses to questions or scenarios which may include short answer paragraph responses or multiple choices.
• Case Studies: allows opportunity for students to display process and problem-solving skills in a set of integrated tasks. 
• Practical Activities: tasks which require demonstration of skills, this may occur in the workplace or classroom, either real-life or simulated scenarios.
• Project Work: requires the development of a document(s) towards a specific task.

The CHC44015 Certificate IV in Coordination of Volunteer Programs is designed for experienced individuals with experience in volunteering or community services who are ready to take on leadership or coordination roles. This qualification suits those managing volunteer teams or looking to formalise their skills in volunteer program supervision. 

Graduates of the CHC44015 Certificate IV in Coordination of Volunteer Programs are well-equipped for leadership roles in the not-for-profit, community services, and public sectors.

Career opportunities include:

• Volunteer Coordinator/Manager
• Community Engagement Coordinator
• Hospital or Aged Care Volunteer Coordinator
• Disability Services Volunteer Manager
• Disaster Relief Volunteer Manager
• Emergency Respoi9nse Volunteer Program Officer
• Conservation Program Coordinator
• Community Education and Volunteer Leader

If you successfully complete this qualification, you could continue your studies in higher level qualifications within the VET sector such as:

• CHC52021 Diploma of Community Services
• CHC51015 Diploma of Counselling
• BSB50420 Diploma of Leadership and Management