Why should you strengthen your volunteer leadership skills?

Because strong leadership shapes stronger communities.

The CHC44015 Certificate IV in coordination of volunteer programs gives you the practical skills to lead, support, and grow volunteer programs with confidence. Now, with the role of Volunteer Manager and Coordinator officially recognised in the Occupation Standard Classification for Australia (OSCA), this nationally recognised qualification highlights the vital impact skilled volunteer leadership has on thriving, connected communities.

Volunteer Managers Courses

Here’s why that matters: 
  • Formally Recognised Occupation: Volunteer Coordinator The OSCA now officially recognises Volunteer Coordinator as a defined occupation—replacing the former ANZSCO classification. This is a major milestone for the volunteering sector, as it gives formal status to the role and acknowledges the expertise required to manage volunteers successfully.
  • Specialised Skills for Sector Leadership: The CHC44015, delivered by the Australian College of Volunteering, equips learners with practical skills in volunteer recruitment, engagement, risk management, and program evaluation. The course aligns with the National Standards for Volunteer Involvement, ensuring graduates are prepared to lead effective and inclusive volunteer programs.
  • Boosts Capability Across the Sector: Volunteer-involving organisations benefit when coordinators are equipped with formal training. This qualification supports better outcomes for volunteers, improves program effectiveness, and strengthens community impact.
  • Pathways to Employment and Professional Growth: The government’s formal recognition of this occupation enhances career visibility and opens up leadership opportunities.
  • Confidence for Learners and Employers: For learners, it’s a trusted pathway into meaningful, community-focused roles. For organisations, it offers confidence that volunteer programs are managed by qualified professionals who understand best practice.

A recognised qualification for a now-recognised profession.

With the CHC44015 Certificate IV in Coordination of Volunteer Programs included in OSCA, the role of the volunteer coordinator is finally acknowledged as vital to Australia’s social fabric—and worth investing in.

Convincing your organisation

Why This Qualification Matters for Organisations

The CHC44015 Certificate IV in Coordination of Volunteer Programs is a valuable asset for any volunteer-involving organisation. It ensures staff and volunteer leaders are equipped with the knowledge, skills, and confidence to manage volunteer programs effectively and in line with best practice.

By supporting or requiring this qualification, organisations benefit from:

  • Skilled Volunteer Management: Trained coordinators can recruit, support, and retain volunteers more effectively, improving program quality and impact.
  • Alignment with National Standards: The course is based on the National Standards for Volunteer Involvement, helping organisations stay compliant and consistent.
  • Stronger Volunteer Engagement: Well-managed programs lead to higher volunteer satisfaction, better retention, and a more inclusive culture.
  • Professional Recognition: The qualification is now linked to the OSCA-recognised occupation Volunteer Coordinator, boosting sector credibility and professional pathways.

Investing in this qualification is an investment in the strength, sustainability, and impact of your volunteer programs.