Student Support | Australian College of Volunteering

At the Australian College of Volunteering, we’re committed to helping you succeed in your learning journey.

We understand that every learner is unique, and we are committed to identifying and addressing each student’s needs to foster personal growth, professional development, and academic success.

We offer a wide range of support services to ensure you feel confident and well-prepared throughout your course.

Personalised Support Options

1. Phone and Email Assistance

Our friendly support team is available to answer your questions and guide you through any challenges.
Phone: (07) 30077 6030
Email: [email protected]

2. Live Webinars

Join regular webinars hosted by our trainers to deepen your understanding and connect with other learners.

3. Virtual Check-ins

Book time with a trainer to review your progress or get additional help.

4. Student Support Guide

This Support Services Guide is your pathway to a successful educational experience. It links you to a network of services designed to help you thrive, no matter where you are in your studies. We're dedicated to helping you achieve your learning objectives while prioritising your well-being. This document outlines support available from our college as well as from external community and national organisations. By exploring the assistance at your fingertips, you can feel empowered and cared for throughout your time with us.

Student Support Guide

5. Student Study Guide

Our comprehensive Study Guide is your personal companion for academic success. Packed with clear explanations, useful tips, and activity checklists, it provides the structure you need to master your course. Whether you're new to the classroom or picking up where you left off, this guide offers a toolkit of strategies to help you stay organised, manage your time, and develop strong study habits. It's the key to navigating your learning with certainty and making steady progress.

Student Study Guide

6. External Support

If you’d like to explore further literacy and numeracy support, you can contact the Reading Writing Hotline at 1300 655 506 or visit www.readingwritinghotline.edu.au. They can help connect you with a local LLN provider. Please note that any associated costs will be your responsibility.

Always Here to Support You

Support options may vary depending on the course you’re undertaking, but no matter what you’re studying, you’ll never be left without expert advice and guidance. We're here to help every step of the way.